Kind Words

Remark on 21.2.25:

Remark on 3/2-2025:

When a refund is delayed, we follow up and ensure a solution – including compensation for the inconvenience. Below is the message the customer sent us after the refund was completed:

Dear Niels

Thank you very much for the quick response on both communication and refund - the money has been notified today - and not least thank you for the compensation which I will look forward to using.

5 stars on Trustpilot from me.

Best regards

(client)

The small size 34 jacket that I bought for my niece as a Christmas present fell into fantastically good hands. She is absolutely over the moon about it - and it fits her perfectly. All her friends admire it. It's also great to teach the younger generation to choose Elise Gug clothes

"

Thank you very much for the kind greeting. I still wear my good “old” jackets and dresses and trousers from your designs with great pleasure. The design is art."

"I have enjoyed and loved your design for 40 years. I started with a beautiful black linen dress, slightly tulip-shaped at the bottom, narrow slit at the neck. The beautiful dress was my entrance to your wonderful design, which I still faithfully follow, now I am 80 years old, and your design is timeless, classic and incredibly beautiful always in the most delicious qualities. Thank you very much for being there."

"I also say thank you very much – Those dresses, blouses etc. are totally sustainable. They are nice and neat for so many years."

"I think you should have an order on Black Friday. Nice text about why you're not participating."

"These are the most beautiful pants I've ever had"

"Yesterday, I returned from a lovely holiday in the south of Switzerland, and I was finally able to try the dress on. The cut as well as the texture make a perfect fit of size 36 for me."

“I bought my first Elise Gug dress 25 years ago and I gave it to my teenage daughter who still wears it.

"Over time, the Elise Gug clothes have accompanied me faithfully and are part of my identity as women. I have many memories with ELISE GUG.I like this spirit so much: sustainability, slow fashion, quality and proximity.”

"Again - I have to say there’s no real need in wearing other dresses."

"The new collection is amazing!! Love everything in it!! Don’t know how mrs. Gug does it but every season is even more beautiful!Love absolutely everything!!"

"Super nice follow-up on a difficult delivery. It was saved. Never in my 60 years have I received such sympathetic treatment. 5 stars for Niels from Elise Gug"

"Beautiful design, both dress and fabric. High quality and always helpful in the office. Got it delivered after quite a few days, despite the dress having to be sewn first."

"The sweater was as expected – classic with a perfect fit. Fast delivery service!"

"Had ordered a dress, which then turned out to be sold out, despite confirmation that the shipment had been completed. Got a very nice offer to buy another dress, which turned out not to be on sale, but at the same price as first ordered. I thought that was an extended service. Had a personal and quite cheerful correspondence with Niels K😊 – thanks for it. Received the dress the next day, which was beautifully – and neatly wrapped – as well as a nice hanger… Thank you for that."

"Really good advice and feel back when I had questions about the order. Cardigan fully lives up to expectations and now with a lifetime guarantee."

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